My Greyhound horror story started days before I even boarded the bus for Chicago. I purchased my round-trip ticket online. It was a few days before I was to leave and I drove to the station one morning before work to pick up my ticket. It was a little after 8:00a.m and when I got there I was surprised to see that there were no employees in the building, the lights were off and there was a keep-out-the-likely-robbers gate around the front desk. Hmmm, the sign said they open at 5:00a.m, so where the hell was everyone? Ok, so technically there were people in the station, but they did not work there and by the looks of them they were not passengers, either. I’ll be up front; they were crack heads and maybe a few homeless men taking up residence inside the station. They watched me eerily as I walked through the room and this made me extremely uncomfortable. The station was humid and sticky and it stank horribly like…well, like drunks and body funk. :-S
I left. Without my ticket.
When I got home I called Greyhound (their main headquarters, or whatever) to complain and to find out why there were no employees to print my ticket. I was upset, knowing I had purchased a non-refundable ticket and that I was going to have to go back to that awful station and wait an hour or more in it before I could board my bus and get the hell out of there. I expressed my concerns about being mugged and made it quite clear that if anything happened to me that I’d sue the shit out of them.
After I hung up I immediately called the station I had just left and after several minutes of busy signals and no answers, a girl finally answered. Her excuse for not being there was that she left to get breakfast at Mc Donald’s. Really? Must be nice to just leave like that whenever you want to during business hours and there be absolutely no one to pick up your slack.
Anyway, we had words and she was rude and I was rude back.
The night of my leave:
I was to board my bus at 1:10 a.m so I had to be there an hour early. My brother took me and we waited outside in the parking lot forever, and during our wait we were approached by a pimp/crack head/drug dealer! He kept coming up to the car window and I was so scared I just wanted to get out of there. Where were the security guards? Where were the cops? This place was crawling with EVIL! We watched a drug deal happen right there in front of the bus station, which once again was devoid of employees save two strange guys that seemed to like talking to the pimp. :-| Anyway, it was after 2:00a.m before my bus finally got there and when I got on I was forced to sit for two hours to Memphis with two drunks directly behind me, constantly saying extremely loud ‘motherfucker this’ and ‘motherfucker that’. They smelled so bad that I could have vomited if I let myself breathe like a normal person.
Then there was my bus driver, who like just about every Greyhound bus driver I’ve ever had the displeasure of being driven by, couldn’t seem to drive without swerving. Needless to say I did not sleep a wink from Little Rock all the way to Chicago. I guess if I was going to die in a fiery bus crash I wanted to watch it happen? I don’t know, but I couldn’t sleep and that was the longest 13 hour ride, ever.
{INSERT HAPPY CHICAGO TIMES HERE}
I dreaded getting back on a Greyhound to go back to Little Rock and I almost spent my car payment money to buy an Amtrak ticket instead. In fact, for a long time I was dead set on going home by train as I refused to step foot on another bus. When it came down to it, I knew I didn’t have the money and that I needed to stick it out (if I lived on the way back) and get it over with. Brian and I went to the Downtown Chicago station an hour before I was to board and once again, before I even got on things were awful. I stood in line forever to check my bags as the customer service woman talked on and on with two girls about everything but tickets and such. She didn’t care that people were waiting in line. Finally when it came my turn, she was just rude in general; the way she hardly looked at me when I spoke to her, how she wrinkled her nose when I asked her what gate I needed to board at. She didn’t even verbally answer my question, but rather stuck my ticket in front of me after writing my gate number on it. I wanted to smack that woman.
It got worse.
As Brian and I were sitting down and waiting on my bus to arrive, the same customer service woman was being so rude and nasty to an Asian lady because the Asian lady could not understand English. It was really sad because that poor woman was so distraught and upset that the Greyhound lady was being so horrible to her. At that point I was fuming! I was so close to walking up to that woman and telling her fat ass off.
Unsurprisingly, my bus was over an hour late. When I made it to Memphis again, I had to switch buses and ended up with a grouchy bitch for a driver that was as rude as the customer service woman in Chicago.
I’ve explained enough and won’t go into detail about what she did and said to me and other passengers, but I think I’ve summed it all up.
So that’s my story. I will never ride a Greyhound bus again for anything. I hate to say it, but Greyhound is truly the international travel for crack heads, loudmouths and other people like them. The stations are nasty. The buses are nasty. The bus drivers (most of those I’ve encountered anyway) are horrible with people, rude, falling-asleep-at-the-wheel, threatening and thoughtless. Their schedules are whacked out with layovers as long as 6 hours or more, overcrowded buses, rude passengers that want to take up both seats and will make it known they don’t want you sitting next to them.
It’s a horrible way to travel.
Enough said.
